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Our Services in Infrastructure
We manage your infrastructure (tunnels and roadways) with expertise in:
- Technical supervision
- Organization of maintenance tenders
- Implementation of management tools (FMIS)
- Technical call center management
- Quality control of services
- Multi-year investment planning and coordination of renovation works
Brussels Mobility (Tunnels) – Brussels-Capital Region
Technical Operations
The technical operations team manages, in real time (24/7) or with delayed response, the technical equipment of the Brussels-Capital Region:
- Management of civil engineering structures and technical equipment
- Problem monitoring and detection
- Initiation of safety and maintenance actions
- Monitoring of minimum operational conditions
Operations Room :
- 2 technical operators available 24/7
- 1 technical supervisor available from 5:30 AM to 9:15 PM, Monday to Friday
Support Staff :
- 3 engineers providing technical and operational support, as well as project follow-up: renovation of equipment, new projects, etc.
Expert Support:
On-call decision support available 24/7
Scope of Technical Operations
Urban Network
15 km of highway network :
- 5 km on the Ring Road (R0)
- 10 km on highways E40, E411, A12, A201
13 km of tunnel network: :
- Distributed across 26 tunnels
400 km of regional roads :
- Maintenance and cleaning of roads, sidewalks, bike paths, and sewers
- Maintenance of fixed signage
- Maintenance of 780 signalized intersections (> 5,000 traffic signal poles)
- Maintenance of 24,000 public lighting points
- Approximately 4,500 urgent maintenance requests annually
26 tunnels :
- 13 tunnels longer than 300 meters
- Maximum speed: 50 km/h
- Maximum weight: 3.5 tons
- Up to 90,000 vehicles/day (e.g., Madou tunnel)
- Approximately 7,000 intervention requests annually
System List
Office Systems:
- Email, Internet, SharePoint
Remote Management (GTC) :
- Siemens (GTC Unique)
- Clemessy (Porte de Hal)
- Ignition (Annie Cordy)
- MACQ (BITC/Reyers)
- Telegyr
- Break IN (Radio)
Maintenance Initiation – Preventive and Corrective:
- Application Fiche
Automatic Incident Detection – Accidents, Fire Outbreaks, etc.:
- Citilog
- FLIR
Supervision – Network and Equipment Monitoring:
- Genetec (CCTV)
- MM8000 (Fire Control Panel)
- TLC (Traffic Light Control Center)
CMMS – Problem Resolution Tracking:
- Tunnels
- Traffic Signals
Platforms – Tunnel Closure Management and Citizen Requests:
- PREGO/Fix My Street
- OSIRIS